3M Car Care Studio, Thiruvanmiyur. we operates this website (the "Site") to provide information about our car detailing, coating and protection services and to allow visitors to book appointments. This Privacy Policy explains what information we collect, how we use it and the choices you have. By using this Site, you agree to the terms of this Privacy Policy.
01 Information We Collect
Information you provide to us. When you use our appointment booking form ("Schedule Your 3M Car Detailing Session"), we collect:
- Name
- Phone number
- Email address
- Selected service — Paint Protection Film, Ceramic Coating, Graphene Coating, Interior Cleaning, Sunfilm Protection or Car Wash & Detailing
- Any additional details you share when contacting us
If you contact us via the click-to-call button, WhatsApp icon or email (3mcarcare@gmail.com), we may collect the information you share during that conversation.
Information collected automatically. When you browse the Site, we may collect:
- IP address and approximate location
- Browser type and device information
- Pages visited, time on Site and referring website
- Cookies and similar tracking technologies
Information from third-party services. Our Site embeds a Google Map to show our studio location — Google may collect data (such as your IP address) . If you click through to our Facebook or Instagram pages, those platforms collect information under their own privacy policies.
02 How We Use Your Information
We use the information we collect to:
- Confirm and schedule your car care appointment
- Contact you regarding your booking, services or inquiries
- Respond to questions submitted via the contact form, phone or WhatsApp
- Improve our services, website content and customer experience
- Send offers, reminders or updates about our services — only where you've consented
- Maintain records for business and accounting purposes
- Comply with legal obligations
03 How We Share Your Information
We may share your information with:
- Service providers who help us operate the Site (e.g., our website developer/host) and manage bookings, under confidentiality obligations
- Google Maps, to display our location
- Legal authorities, if required by law, court order or to protect our rights, property or safety
We do not share your personal information with third parties for their own marketing purposes without your consent.
04 Data Storage & Security
We take reasonable technical and organizational measures to protect the personal information you share with us from unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure and we cannot guarantee absolute security. Booking and inquiry information is retained only as long as necessary to fulfil the purposes described in this policy, or as required by law.
05 Cookies & Tracking
Our Site may use cookies or similar technologies to remember your preferences, understand how visitors use the Site and improve Site performance. You can control or disable cookies through your browser settings — this may affect the functionality of certain parts of the Site.
06 Your Rights & Choices
Depending on applicable law — including India's Digital Personal Data Protection Act, 2023, once fully in force — you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent for marketing communications at any time
- Raise a grievance regarding how your data is handled
To exercise any of these rights, contact us using the details in Section 9.
07 Third-Party Links
Our Site may contain links to third-party platforms such as Google Maps, Facebook, Instagram or WhatsApp. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their policies separately.
08 Children's Privacy
Our services and Site are intended for adults seeking car care services and are not directed at children under 18. We do not knowingly collect personal information from children.
09 Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, reach us at:
10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when changes were made. We encourage you to review this policy periodically.